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Women’s World Banking’s suite of leadership and diversity programs supports institutions as they develop new approaches to support financial inclusion through innovative financial products and services.

We use a broad range of learning approaches—in-house training, executive coaching, peer exchanges—to guide participants to more effectively lead increasingly complex institutions. Program offerings were developed in response to the needs and gaps expressed by our partner institutions and the results of a rigorous 30-month external evaluation of our leadership and diversity work.

Current offerings include:

Leadership and Diversity for Innovation Program
Customized Programs


Leadership and Diversity for Innovation Program

Through this one-year program a CEO or senior executive and a woman leader or high-potential female employee from 20 high-performing financial institutions across the globe will participate in parallel leadership programs to develop skills to successfully serve low-income women.

Participants will have exclusive access to Women’s World Banking’s expertise in financial inclusion, research, and product innovation, business and leadership insights of the Wharton School of the University of Pennsylvania’s world-class faculty and executive coaching support from internationally-recognized experts in remote coaching delivery and financial inclusion, Creative Metier.

Each team will identify and solve a real-time challenge facing their institution, such as growing the business responsibly, better serving existing clients, reaching new market segments or creating inclusive workplaces to attract and retain diverse talent. Participants will leave the program with the skills necessary to deliver the strategic business initiative identified at the outset of the program and with a peer network to support them.

CEOs/senior executives will focus on harnessing their leadership to drive institutional change through tools for coaching and talent management, critical thinking, scenario planning, achieving gender diversity, and serving the women’s market through customer-centric innovation.

Women leaders will focus on individual development to best contribute to the organization by honing and using their personal leadership style and skills including visioning, negotiation, managing difficult conversations and strategic relationship-building to achieve impact.

In addition, each CEO/senior executive plays an important role as a sponsor, supporting the woman leader to develop her own leadership vision and bring her voice to the decision-making table.

For more information or to apply, email LeadershipAdmissions@womensworldbanking.org

Strategic Delivery Partners

The Wharton School
Founded in 1881 as the first collegiate business school, the Wharton School of the University of Pennsylvania is recognized globally for intellectual leadership and ongoing innovation across every major discipline of business education. With a broad global community and one of the most published business school faculties, Wharton creates ongoing economic and social value around the world. The School has 5,000 undergraduate, MBA, executive MBA, and doctoral students; more than 9,000 annual participants in executive education programs; and a powerful alumni network of 93,000 graduates.

Creative Metier
Creative Metier specializes in supporting senior leaders and their organizations, which often operate in highly complex environments, to resolve the most challenging issues they face. Working in Executive Coaching and Mentoring, Senior Leadership Development, Strategic HR and Organizational Development, our approach is always respectful, long term and consultative. Headquartered in the UK, Creative Metier works globally and delivers remote coaching to senior leaders in Africa, Asia, the Middle East and Latin America.

Committed to working at global and regional levels to expand financial inclusion, the aim of Creative Metier’s work with financial institutions, service providers to the sector, industry bodies and regional donor programs is to substantially increase the impact of their work.


Customized Programs

Women’s World Banking innovation partners and institutions that invest in the Leadership and Diversity for Innovation Program will have access to Women’s World Banking’s signature in-house programs for institutions looking for ways to serve women clients more effectively.

 Management Development Program

The Management Development Program builds the capabilities of middle managers, building their self-awareness and core skills required to achieve business results through and with their teams. The 3-day program, delivered by Women’s World Banking certified management trainers, covers:

  • Impact of personal values and motivations on management style
  • Influencing people and outcomes through better communications
  • Accountability
  • Building an action plan to build on strengths and overcome weaknesses


Senior Management Program

The Senior Management Program helps financial institutions build a cohesive and effective management team while also building leadership skills to improve organizational performance. The week-long program is customized and works best for teams that work together regularly to make strategic decisions and manage significant business lines. The core curriculum includes:

  • Mentoring, coaching and developing staff
  • Engaging and empowering staff
  • Delegating effectively
  • Setting expectations and delivering results
  • Addressing conflict and collaborating


Leadership Exchange

The Leadership Exchange brings together senior managers from financial institutions for a series of facilitated discussions around key business and strategic issues, leadership challenges and opportunities, and facilitated leadership skills-building sessions. These programs build on Women’s World Banking’s decades of facilitating peer learning and are tailored to encourage knowledge exchange.


Gender Diversity Program

Our gender diversity program helps leaders evaluate how their organization is attracting, retaining and developing diverse talent. Women’s World Banking supports organizations to develop a gender diversity scorecard and to implement the strategies necessary to become an employer of choice for women. To date, institutional gender diversity engagements have been carried out with financial institutions in Pakistan, Bangladesh, Colombia, India, Uganda, and Tajikistan.


Our impact

“Participants continue to share stories of personal revelations, transformations, and most recently, outcomes (in terms of promotions, changed practices, and better portfolios, more staff, or more branch openings). A nuanced addition to the theme concerns how participants were better able to claim their own leadership, partly because they had not viewed their skills as such before, and apply this leadership to both personal and work lives.” Excerpt from the January 2013 final report of the Center’s external evaluator, Research Center for Leadership in Action at NYU


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