Position Overview
Position Summary
Women’s World Banking is seeking an experienced Capacity Building Consultant to lead the design, development, implementation, and quality assurance of capacity-building initiatives across multiple projects. The consultant will play a strategic role in strengthening learning systems, developing scalable training approaches, and ensuring that training investments translate into measurable improvements in knowledge, skills, attitudes, behaviors, and performance over time.
The consultant will work closely with project teams in South Asia (India), subject matter experts (across WWB locations), training agencies, and external consultants to create impactful learning experiences tailored to diverse audiences within the financial inclusion ecosystem.
Roles and Responsibilities
- Capacity Building Strategy and Planning
- Understand skilling needs of women entrepreneurs and the existing capacity initiatives across WWB programs. Assess organizational and project-specific learning needs and identify gaps.
- Develop comprehensive capacity-building strategies aligned with project objectives and target audiences.
- Design learning pathways that support both immediate project goals and long-term capacity development.
- Recommend innovative and scalable approaches to learning and knowledge transfer.
- Learning Content and Toolkit Development
- Lead the development of training frameworks, curricula, facilitator guides, learning modules, toolkits, job aids, and related training materials.
- Collaborate with consultants, subject matter experts, agencies, and project teams to produce high-quality learning content.
- Ensure all learning materials are tailored to adult learners and appropriate for varying levels of literacy and digital familiarity.
- Support the integration of case studies, practical exercises, simulations, and experiential learning methodologies.
- Training Delivery and Rollout
- Design and oversee training rollout strategies across projects.
- Facilitate pilot trainings and refine materials based on feedback and learning outcomes.
- Lead or support direct training delivery where required.
- Design and implement Training of Trainers (ToT) programs to build local training capacity.
- Provide overall guidance and quality assurance during implementation.
- Learning Quality Assurance
- Establish standards and quality assurance mechanisms for training implementation.
- Conduct periodic reviews of training effectiveness and learner engagement.
- Monitor adherence to learning methodologies and delivery standards.
- Support continuous improvement of training programs based on participant feedback and performance data.
- Monitoring, Evaluation and Learning
- Develop measurable indicators to assess learning effectiveness across:
- Knowledge
- Attitudes
- Skills
- Behaviors and habits
- Application of learning in practice
- Design assessment frameworks, pre- and post-training evaluations, and learning measurement tools. Establish systems to track learning outcomes over time.
- Produce periodic reports highlighting learning achievements, challenges, and recommendations for improvement.
- Multimedia and Innovative Learning Solutions
- Explore and integrate innovative learning methodologies and tools.
- Support the development of audiovisual, digital, and multimedia learning resources.
- Recommend technology-enabled learning approaches that improve accessibility, engagement, and retention.
- Work with creative agencies or multimedia specialists to develop scalable learning assets where relevant.
Required Qualifications
- Demonstrated experience designing and managing capacity-building programs at scale.
- Experience conducting both small-group and large-scale trainings. Experience delivering Training of Trainers (ToT) programs.
- Strong understanding of adult learning principles and instructional design methodologies.
- Experience developing training curricula, toolkits, and learning materials.
- Experience in the financial inclusion, financial services, livelihoods, microfinance, fintech, or related sectors.
- Strong project management and stakeholder coordination skills.
- Excellent written and verbal communication skills.
Preferred Qualifications
- Experience developing digital, audiovisual, or multimedia learning solutions.
- Experience working with low-income or underserved communities.
- Familiarity with learning management systems and digital learning platforms.
- Experience measuring learning outcomes and behavioral change.
- Knowledge of gender-intentional approaches, women's financial inclusion, and capacity-building for frontline staff, entrepreneurs, or community-based networks.
Measure of Success
Expected Deliverables
The consultant will be responsible for producing, as applicable:
- Capacity-building strategy and implementation roadmap
- Training needs assessment reports
- Training curricula and learning modules
- Facilitator guides and participant handbooks
- Training toolkits and job aids
- Training of Trainers (ToT) programs
- Rollout and implementation plans
- Learning measurement frameworks and indicators
- Monitoring and evaluation tools
- Learning effectiveness reports and recommendations
How to Apply
Applications must include the following:
- Updated CV
- Two references
- Sample capacity-building or training-related work (if available)
Applications are to be submitted by September 20, 2026.
Note: This RFQ does not guarantee or commit Women’s World Banking to proceeding with the above-described work. Due to the overwhelming responses, not all candidates will be contacted.
Women’s World Banking is an equal opportunity employer for all regardless of race, color, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
Women’s World Banking will be unable to contract with any individual who is US citizen or resident without an LLC or LP or similar structure.
About Women's World Banking
We believe in being a force for the greater good, devoted to accelerating and growing the financial inclusion of women. With rapidly changing markets, influenced by technology and social behavioral expectations, we are embarking on a new chapter to transform the way we design and implement solutions.
For over 40 years, Women’s World Banking has partnered with financial institutions, showing them the benefit of investing in women as customers. We equip these institutions with in-depth research and data driven insights to develop financial products and educational programs. While our clients are financial service providers, our mission is to engage consumers – women who are marginalized by financial systems.
Women’s World Banking and WWB Asset Management is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
