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Senior Product Manager/Strategic Business Analyst, India

Title: Senior Product Manager/Strategic Business Analyst
Industry: Banking, Financial Services
Employment Type: Full-time
Location: Mumbai or Bangalore, India
Start Date: Immediate

Women’s World Banking is looking for a Senior Product Manager/Strategic Business Analyst to join a forward thinking, cross-functional, high-performing, collaborative team focused on delivering innovative customer experiences, banking services and products, that create business and customer value to serve low-income women. S/He will use data, customer context, and business intelligence to build customer-centric products that solve business problems. S/He will recommend the scope of present and future product lines, define product objectives and requirements and assess market competition.

The ideal candidate has experience across banking and financial services products and services development (savings, loans, digital, insurance, Fintech, etc.). Must be a strategic thinker with the ability to see the big picture and propose new ideas for ways of engaging the target audience, and have experience applying data and business intelligence to drive business value. Projects may vary in number, size and complexity.

You should apply to this position if:

  • You take initiative to understand the perspective of diverse stakeholders and make strategic recommendations based on what is good for the projects, teams and organizations you work with;
  • You find working on complex and challenging problems invigorating;
  • You thrive in ambiguity;
  • You are driven to find solutions to “making it work”;
  • You are excited by understanding, learning and iterating on new methodologies;
  • You have a “yes and” mindset when it comes to teamwork and leadership;
  • Are interested in making business and social impact, and are passion about serving low-income women.

Responsibilities:

  • Support the discovery and development, and drive execution of high priority business initiatives, financial products, and services in developing countries for the organization’s strategic financial institution partners;
  • Develop business cases for new product and product enhancements to enable prioritization and justify investments into new and existing products;
  • Collect and analyze complex data;
  • Conduct periodic product performance reviews, monitor against goals and benchmarks;
  • Identify, scope and find implementation paths for needed product and/or customer experience enhancements;
  • Conduct and maintain industry assessments that provide detailed insights into the competitive landscape and best practices;
  • Prepare and deliver reports summarizing the overall health of a product, industry and competitive trends; and
  • Establish relationships and collaborate with cross-functional teams to understand business and customer needs, continually enhance project processes, service offering and delivery for partners.

Within the first 75 days:

  • Assume full responsibility of the position;
  • Embrace Women’s World Banking’s core values and desired behaviors;
  • Forge positive working relationships with cross-functional team;
  • Embrace Women’s World Banking’s unique characteristics and offerings;
  • Learn and comprehend the Women’s World Banking business model;
  • Become trained in and fully integrate the use of Women’s World Banking systems and policies into your day-to-day activities;

Skills & Attributes:

  • Collaborative, team player who is an astute listener and thinker while being a self-starter and independent thinker with significant personal ambition and sense of urgency to make business and social impact within the financial inclusion community;
  • Excellent analytical skills, and the ability to synthesize data and information to provide a high-level view which is accessible to a range of audiences;
  • Ability to quickly isolate problems, articulate them, and quickly implement solutions;
  • Proficient financial modeler;
  • Strong writing skills and ability to capture both large volumes of data and cogent key insights that can be clearly communicated to different audiences;
  • Supports a culture of excellence, openness, and the encouragement of new ideas;
  • Willingness to ask for help;
  • Is not afraid to fail and learn;
  • Impeccable communication capabilities and instincts, understanding and applying formality or familiarity in appearance, speech and approach where appropriate;

Required Qualifications:

  • MBA or Master’s degree in related field
  • 8-10+ years of data product experience in financial services industry
  • 3+ years of experience with Knowledge management for organization, discovery and inference
  • 3+ years of experience handling of streaming data and temporal analytics
  • Experience in human-centered design and research, finance, consulting, etc.;
  • Experience requesting and translating needs of research questions to various types of IT systems and reporting functions (some experience with SQL, Java or other reporting systems a plus);
  • Interest in the field of financial inclusion, including gender;
  • Must be willing to travel extensively within India and other developing countries; and
  • Fluency in English, a must. Fluency in Tamil, Telugu, Kannada, Malayalam, Hindi, Bengali, Gujarati, and/or Rajasthani, a must. Spanish, Arabic and/or French a plus.

Preferred Qualifications:

  • Motivated, innovative, customer-centric, forward thinker;
  • Ability to present fact-based recommendations in a clear, logical and concise way to tell a story with the data;
  • Demonstrated ability to execute and successfully achieve objectives in a dynamic, fast-paced environment with aggressive timelines;
  • Track record of superior creativity and problem solving abilities;
  • Understanding of data governance;
  • Clear, fast business communications expertise including written analysis, meeting management and presentations;
  • Collaborate with various partner teams to inform end customer experiences based on our data capabilities;
  • Proven collaborative, negotiation, and persuasion skills;
  • Strong presentation, verbal and written communication skills;
  • Experience with and a level of comfort in working across departments;
  • Aptitude for a fast pace, results-oriented work environment;
  • Proficient with Microsoft Office Suite applications including Word, Excel, PowerPoint, and Outlook required;
  • Demonstrated ability to work independently; and
  • Ability to work with remote teams.

 

Women’s World Banking is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.      EOE    M/F/V/D

We believe in being a force for the greater good, devoted to accelerating and growing the financial inclusion of women. With rapidly changing markets, influenced by technology and social behavioral expectations, we are embarking on a new chapter to transform the way we design and implement solutions.

For more than 35 years, Women’s World Banking has partnered with financial institutions, showing them the benefit of investing in women as customers. We equip these institutions with in-depth research and data driven insights to develop financial products and educational programs. While our clients are financial service providers, our mission is to engage consumers – women who are marginalized by financial systems.

 

 

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