Title: Monitoring & Evaluation Specialist
Industry: Banking, Financial Services
Employment Type: Temporary/Short-term (Six months)
Location: New York
Start Date: Immediate


Summary

The M&E Specialist is a short-term role to support Women’s World Banking’s organizational performance management. The Specialist will work closely with the Strategy and M&E team to implement and continuously improve organizational and program-level monitoring systems, as well as support internal evaluations. This role is a leave coverage, for approximately 6 months starting in November 2019.

Responsibilities

  • Organizational Performance
    • Drive the maintenance of Strategic & Operational Dashboards
      • Support programmatic staff in timely reporting on key performance indicators (KPIs)
      • Validate and interpret results with programmatic staff
      • Coordinate the cascading of Strategic & Operational Dashboard KPIs to project measurement frameworks
      • Ensure clear operating procedures and accountabilities around KPI data collection and reporting
    • Conduct analysis of organizational performance against targets
      • Develop high quality analysis and insights
      • Deliver materials to communicate the organization’s performance to internal and external stakeholders
    • Support other organization-wide monitoring efforts, including:
      • Ongoing monitoring of satisfaction of partner financial service providers
      • Annual monitoring of network member performance metrics
  • Program Performance
    • Design project measurement frameworks
      • Develop measurement frameworks during project scoping, to ensure alignment with strategic objectives
      • Collaborate with programmatic staff to identify KPIs and appropriate targets for each project
    • Support implementation of project measurement frameworks
      • Establish data collection methods and timelines to ensure ability to report against project KPIs
      • Oversee ongoing monitoring and reporting against project KPIs
      • Support programmatic staff and partner organizations in developing monitoring tools and templates, as needed
    • Conduct analysis of programmatic performance against targets
      • Aggregate results across projects to inform insights
  • Program Evaluation
    • Support development evaluation plans for program effectiveness and efficiency
    • Coordinate with Research team to develop and deliver customer outcomes evaluation studies, and ensure alignment to strategic objectives
    • Support Development team in proposals for funding to support internal evaluations

Qualifications

  • 3-5 years of relevant work experience in monitoring & evaluation, or performance management
  • Experience in designing measurement frameworks
  • Excellent analytical capabilities with a proven ability to communicate results to inform decision making
  • Strong MS Excel and PowerPoint skills
  • Strong interpersonal and team work skills
  • Structured thinker and problem solver