Issue Date: January 22, 2019Submission Date: Open until filled


Women’s World Banking is seeking a Program Coordinator, who will work closely with and support the Head of the Project Management Office (PMO Office) for Indonesia’s National Financial Inclusion Council Secretariat, to ensure effective monitoring and evaluation of the implementation of Indonesia’s National Financial Inclusion Strategy (NFIS) to reach 75% financial inclusion by 2019.

The Program Coordinator will be part of the PMO Office and will work under the direct supervision of the Head of PMO.

About Women’s World Banking

Women’s World Banking is the global leader in women’s financial inclusion. Rooted in our deep understanding of the women’s market, we tackle financial inclusion in three interconnected ways: first, by partnering with financial services providers to develop scalable market-driven solutions; second, through our gender-lens private equity fund; and, finally, because diverse institutions are proven to be stronger, we build institutional capacity through leadership and diversity programs. Through this holistic approach and our global reach of 49 institutions in 32 countries, we accelerate economic opportunity for low-income women and growth for financial service providers in the emerging markets.


Financial Inclusion has been a priority for Indonesia. In a country home to more than 250 million people, only 36 percent of its population was financially included, according to the 2014 Global Findex. Knowing that financial exclusion affects mostly vulnerable populations living below the poverty line in mostly rural areas, President Joko Widodo launched a new National Strategy of Inclusive Finance (SNKI). Under the SNKI, the National Financial Inclusion Council has been established and assisted by a Secretariat and 7 Working Groups made up of various key ministries and regulatory bodies, which are functionally done within the CMEA.

Tasked with the role of leading the Council to implement the SNKI and reach 75% financial inclusion by 2019, the Secretariat has asked Women’s World Banking to provide support with driving the financial inclusion agenda. As a result, an MOU was signed on March 8, 2017, formalizing the relationship.

Under the MOU, Women’s World Banking will support the Secretariat through the establishment of a Project Management Office (PMO Office) embedded within the Secretariat to carry out each four of its strategic functions, specifically:

  • Coordination: align priorities and coordinate programs under different Working Groups, as well as external parties, to provide one strategic direction;
  • Monitoring and Reporting: establish the monitoring framework to coordinate data collection and track performance of working groups’ programs in implementing the National Financial Inclusion Strategy (NFIS) framework;
  • Knowledge Management and Communications: develop and maintain a resource center for knowledge, tools and international best practices for development and implementation of financial inclusion policies, and provide up-to-date information on NFIS progress to the public; and
  • Policy Direction: identify and address regulatory barriers to financial inclusion.

The PMO Office will also support the provision of best financial inclusion expertise by identifying and integrating international experts and local expertise to build capacity of the Secretariat.

Objectives and Responsibilities

The Program Coordinator will be responsible for providing administrative and technical assistance in the implementation of project activities within approved plans, budgets and agreements, and ensure compliance with organizational policies/procedures, operational systems, and donor requirements. More specifically, as part of the PMO Office, the Program Coordinator will:

  • Work with the PMO team and Working Groups to ensure seamless coordination and communication among all stakeholders in the implementation of Working Groups’ programs;
  • Support the PMO team in each of its key functions (M&E framework and information system, Communications & Knowledge Management, Policy Advisory) and contribute to establishing standard operational procedures for the Secretariat/Working Groups;
  • Assist in organizing working sessions with the Working Groups, government institutions, private sector, Technical Experts and international stakeholders to exchange knowledge and experience related to NFIS Strategy implementation;
  • Provide logistical and content support, including development of presentations, terms of reference, and talking points for Secretariat/Working Group meetings; and manage events and exposure trips; and
  • Provide program management, technical assistance and administrative support to the PMO Office and the National Financial Inclusion Council involved in the implementation of financial inclusion activities.



  • Must be an Indonesian National;
  • Eligible for potential employment with the Government of Indonesia;
  • At least a Master’s (S2) degree in economics, finance, public administration, business management, or social sciences disciplines relevant to the work of the team;
  • At least 5 years of experience in digital financial services/payments industry, management consulting or research institute, large corporation or NGO in provision of financial services; have significant project management experience, especially with projects involving multiple partners and the use of data to manage program performance;
  • Ability to work in sensitive situations, challenging policy environments, and within Government of Indonesian institutions/ministries;
  • Good presentation, verbal and written communication skills in English and Bahasa Indonesia; and
  • Strong project management and organizational skills.


  • Skilled in areas of purchasing, budgeting, financial administration, financial reporting, and personnel administration. Must have excellent attention to detail and recognize the importance of meeting deadlines;
  • Some knowledge in and/or attended gender inclusion trainings; and
  • Flexibility for working and travelling according to project needs.

Skills & Attributes

  • A team player and able to work with various staff and stakeholders;
  • High degree of self-motivation and integrity; ability to multi-task; and
  • Commitment to women’s economic issues and a passion to make business and social impact within the financial inclusion community.


The Program Coordinator will be engaged for the duration of six (6) months, beginning in January 2019. There may be a possibility of extension.

Location of Work

The engagement will be located in Jakarta, Indonesia.

To Apply

Applications must be received and reviewed on a rolling basis until the position is filled.

Please include the below in your application:

  1. Cover letter, including the below elements
    1. A brief statement of your capacity to complete this work, listing similar projects and completed/relevant organizational experience;
    2. Availability; and
    3. Expected monthly remuneration
  2. Resume / CV; and
  3. References (at least two).

Applicants may submit their question(s) in writing to Please include in the e-mail subject line “Questions: Program Coordinator, Indonesia’s National Financial Inclusion Council Secretariat”.

This RFP does not guarantee or commit Women’s World Banking to proceeding with the above-described work. Due to the overwhelming responses not all candidates will be contacted.