Position Overview
Position Summary
Women’s World Banking is seeking a highly qualified website consulting team to provide monthly website maintenance and support services. The consulting team will ensure that our WordPress-based website remains secure, up to date, and optimized to support our global audience, drive engagement, and reflect our mission and brand.
Roles and Responsibilities
- Routine Maintenance & Updates
- Apply WordPress core, theme, and plugin updates
- Perform backups and monitor backup system integrity
- Conduct regular security checks and vulnerability scans
- Monitor uptime and performance of the site
- Content Support
- Ensure content aligns with SEO best practices
- Technical Support & Troubleshooting
- Monitor and resolve site errors, broken links, and usability issues
- Provide timely support for bugs, slowdowns, or downtime incidents
- Address compatibility issues across browsers and devices
- Performance & Analytics
- Provide monthly performance reports (site speed, traffic trends, security status)
- Recommend optimizations based on analytics data and user behavior
- Accessibility & Compliance
- Ensure continued compliance with accessibility standards
- Implement updates based on compliance audit findings as needed
- Strategic Consulting (as needed)
- Advise on improvements to user experience (UX), structure, or functionality
- Collaborate with internal teams on upcoming campaigns or digital initiatives
Required Qualifications
- Proven experience managing nonprofit or mission-driven websites
- Expertise in WordPress CMS, SEO, Google Analytics, and accessibility best practices
- Knowledge of web security standards and tools (e.g., SSL, firewalls, malware scanning)
- Strong communication and project management skills
- Ability to respond to urgent issues within agreed timelines
Preferred Qualifications
- Experience with multilingual website management
- Understanding of nonprofit communications and stakeholder engagement
- Familiarity with CRM or marketing integrations (e.g., Pardot)
Measure of Success
- Monthly retainer agreement with scope for additional project work as needed
- Regular check-ins with the Brand, Marketing, and Communications team.
- Reports delivered at the end of each month outlining work performed and recommendations
How to Apply
To Apply, Please Submit:
1. Cover Letter outlining your relevant experience and approach to website maintenance for mission-driven organizations
2. Pitch Deck showcasing:
- Overview of your team and structure
- Relevant project experience, especially with nonprofit or multilingual websites
- Technologies and tools used (e.g., WordPress stack, SEO, security solutions)
- Example workflows for maintenance, troubleshooting, and reporting
- Sample performance or analytics reports, if available
3. Client References from similar engagements, including:
- Contact information
- Brief description of the work provided
- Outcomes or measurable impact (if applicable)
4. Case Studies or Work Samples demonstrating experience with:
- Accessibility compliance
- Performance optimization
- UX or structural improvements
This RFQ does not guarantee or commit Women’s World Banking to proceeding with the above-described work. Due to the overwhelming responses not all candidates will be contacted.
Women’s World Banking is an equal opportunity employer for all regardless of race, color, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
Women’s World Banking will be unable to contract with any individual who is US citizen or resident without an LLC or LP or similar structure.
About Women's World Banking
We believe in being a force for the greater good, devoted to accelerating and growing the financial inclusion of women. With rapidly changing markets, influenced by technology and social behavioral expectations, we are embarking on a new chapter to transform the way we design and implement solutions.
For over 40 years, Women’s World Banking has partnered with financial institutions, showing them the benefit of investing in women as customers. We equip these institutions with in-depth research and data driven insights to develop financial products and educational programs. While our clients are financial service providers, our mission is to engage consumers – women who are marginalized by financial systems.
Women’s World Banking and WWB Asset Management is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
