Position Overview
Position Summary
Project Background:
Women’s World Banking is implementing a multi-phase initiative to design and deliver inclusive, climate-resilient insurance solutions for vulnerable and underserved worker segments in Thailand. The project addresses the growing risks posed by extreme heat and other climate-related challenges, with a focus on low- and middle-income populations, gig workers, and informal laborers. The approach combines rigorous market research, human-centered design, stakeholder engagement, and ecosystem mapping to develop scalable insurance delivery models that can be replicated across Southeast Asia. The project is managed by Women’s World Banking and will be delivered in close collaboration with local and regional partners.
Position Summary:
Women’s World Banking is seeking to lead and execute field research and data collection activities in Thailand, generating actionable insights to inform the design and implementation of inclusive insurance solutions for vulnerable worker groups. Experience in ethnographic and observational research methods—including shadowing, intercept interviews, and in-context observation of workers’ daily routines and decision-making processes—is a strong advantage.
Roles and Responsibilities
Key Responsibilities:
Research Planning & Coordination
- Develop and refine research plans, methodologies, and tools in collaboration with the project team, ensuring alignment with project objectives and timelines.
- Coordinate logistics for fieldwork, including recruitment of participants, scheduling, and venue arrangements for interviews, focus groups, and workshops.
Field Research Execution
- Lead the implementation of qualitative and quantitative research activities, including observations, focus group discussions (FGDs), in-depth interviews, surveys, and observational studies with target worker segments (e.g., gig workers, municipal employees, informal laborers).
- Ensure research activities are inclusive, gender-intentional, and accessible to diverse and vulnerable populations, including women, migrant workers, and low-literacy participants.
Data Management & Analysis
- Oversee data collection, entry, and management, ensuring accuracy, confidentiality, and compliance with ethical standards.
- Analyze qualitative and quantitative data to identify trends, needs, pain points, and opportunities relevant to insurance and social protection for target groups.
- Synthesize findings into actionable insights that inform product design, benefit structures, and communication strategies.
Stakeholder & Community Engagement
- Facilitate participatory workshops, co-creation sessions, and validation meetings with stakeholders, end-users, and community representatives.
Reporting & Knowledge Sharing
- Prepare clear, comprehensive research reports, segment profiles, and data summaries for internal and external audiences.
- Document and share learnings, challenges, and recommendations with the project team and contribute to final project reports and presentations.
- Participate in regular project meetings, milestone reviews, and knowledge-sharing sessions.
Deliverables:
- Detailed research plan and methodology, including tools and protocols tailored to the Thai context.
- Recruitment and engagement strategy for research participants, ensuring representation of all relevant target groups.
- Fieldwork completion report, documenting the process, challenges, and adaptations made during data collection.
- Comprehensive segment profiles capturing demographics, work patterns, risk exposure, and insurance needs of target populations.
- Thematic analysis and data summaries from FGDs, interviews, and surveys, highlighting key insights and trends.
- Workshop and stakeholder engagement documentation, including agendas, participant lists, and summary notes.
- Actionable recommendations for benefit design, delivery mechanisms, and communication strategies based on research findings.
- Written contributions to final project reports, presentations, and executive summaries.
Required Qualifications
- Minimum 3of experience in field research, preferably in Thailand, with a focus on financial inclusion, insurance, or social protection.
- Demonstrated experience conducting qualitative and quantitative research with vulnerable or hard-to-reach populations.
- Strong facilitation and communication skills; experience with participatory and inclusive research methods is an advantage.
- Proven ability to synthesize research findings into actionable recommendations.
- Fluency in Thai and English.
How to Apply
Applications must include the following:
- CV
- Cover Letter stating professional experience and ability to carry out responsibilities
- Relevant work samples
- Availability: starting date and time availability in the next 6 months
- Monthly or daily rate
Applicants may submit their question(s) in writing until January 26, 2026 to kt@womensworldbanking.org. Please include in the e-mail subject line “Questions: RFQ: Research Consultant”.
Note: This RFQ does not guarantee or commit Women’s World Banking to proceeding with the above-described work. Due to the overwhelming responses, not all candidates will be contacted.
Women’s World Banking is an equal opportunity employer for all regardless of race, color, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state, or local law.
Women’s World Banking will be unable to contract with any individual who is US citizen or resident without an LLC or LP or similar structure.
About Women's World Banking
We believe in being a force for the greater good, devoted to accelerating and growing the financial inclusion of women. With rapidly changing markets, influenced by technology and social behavioral expectations, we are embarking on a new chapter to transform the way we design and implement solutions.
For over 40 years, Women’s World Banking has partnered with financial institutions, showing them the benefit of investing in women as customers. We equip these institutions with in-depth research and data driven insights to develop financial products and educational programs. While our clients are financial service providers, our mission is to engage consumers – women who are marginalized by financial systems.
Women’s World Banking and WWB Asset Management is an equal employment opportunity for all regardless of race, color, citizenship, religion, national origin, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.
