Title: Director, Financial Services
Reports to: Head, Advisory
Classification: Full-time
Location: New York
Start Date: Immediately


We believe in being a force for the greater good, devoted to accelerating and growing the financial inclusion of women. With rapidly changing markets, influenced by technology and social behavioral expectations, we have embarking on a new chapter to transform the way we design and implement solutions through our Advisory Services.

We are seeking a Director of Financial Services to help deliver products and services to a diverse range of financial service providers across a number of emerging markets globally. By leveraging the rolling market needs and trends assessments along with individual institutions needs, the Director will lead a team to identify and design solutions for partner financial institution clients. This will increase our clients’ market share and profitability while resulting in more empowered women being served with enhanced financial services.

This position will report directly to the EVP of Strategy and Advisory Services and will be an active, engaging leader within the organization.

You believe in building alliances, bridging the gap to minimize silos and maximize collaboration.

  • Build a menu of service offerings to offer to financial service partners.
  • Successfully partner business development to translate partner needs into a compelling and tangible value proposition

You believe thinking differently, outside of the conventional norm to drive sustainable and powerful solutions. The ideal candidate will come from a senior position within a bank, financial service provider, mobile network operator or consulting firm.

  • Significant know-how designing digital solutions.
  • Help our clients find new opportunities for market growth based on industry and market trends.


  • Develop data driven customer insights, market perspectives, and organizational knowledge that informs and provokes the development, evaluation and implementation of new services, products, systems, and in some cases, entirely new business models;
  • Consistently strive to create tangible business value for our clients and meaningful products and services for the people they serve;
  • Partner with Research and Business Development to prioritize solutions for specific market opportunities;
  • Build deeper relationships with internal and external stakeholders to build consensus and enthusiasm for innovation;
  • Attend and speak at industry events to evangelize the brand and services of Women’s World Banking.

Within the first 75 days:

  • Role model Women’s World Banking’s values – Think Big, Own and commit to it, Smarter together
  • Embrace Women’s World Banking’s unique characteristics and offerings in order to inform our research agenda and market them to potential partners;
  • Learn and comprehend Women’s World Banking business model;
  • Establish yourself as a qualified and trustworthy leader;
  • Demonstrate your command of the position.

Skills & Attributes

  • Not afraid to fail and learn – champion the entrepreneurial spirit;
  • Ability to quickly isolate problems, articulate them, and quickly implement solutions;
  • Excellent analytical skills, and the ability to synthesize data and information to provide a high-level view which is accessible to a range of audiences;
  • Collaborative, team player who is an astute listener and advisor to staff;
  • Supports a culture of excellence, openness, and encouragement of new ideas;
  • Proven mentor and developer of talent;
  • Excellent stakeholder management skills and ability to engage colleagues at all levels of seniority in partner institutions;
  • Impeccable communication capabilities and instincts, understanding and applying formality or familiarity in appearance, speech and approach where appropriate;
  • Self-starter and independent thinker with significant personal ambition and sense of urgency to make business and social impact within the financial inclusion community;
  • Intellectual curiosity demonstrated in creative solution-seeking.

Required Qualifications

  • 12+ years of progressive experience and established persona in the fields of banking, financial services or management consulting;
  • 5+ years of proven management experience;
  • Strong project management skills and respect for meeting tight deadlines;
  • Advanced degree;
  • Proven collaborative, negotiation and persuasion skills;
  • Impeccable presentation, verbal and written communication skills;
  • Depth of knowledge in commercial and retail business models;
  • Ability to manage remote teams;
  • Willingness to take on significant travel to emerging markets.
  • Experience of working with and influencing stakeholders at the senior level.

Preferred Qualifications

  • Lead major process improvement projects and initiatives using the Lean Six Sigma methodology and tools to make positive and quantifiable improvements across the organization.
  • Experience in digital commerce and/or user interface applications;