ISSUE DATE: May 21, 2020

Women’s World Banking is seeking a consultant to provide services as a local microinsurance project manager in Uganda.

Women’s World Banking is the global leader in women’s financial inclusion. Rooted in their deep understanding of the women’s market, the organization tackles financial inclusion in three interconnected ways: first, by partnering with financial services providers to develop scalable market-driven solutions; second, through their gender-lens private equity fund; and, finally, because diverse institutions are proven to be stronger, the organization builds institutional capacity through leadership and diversity programs. Through this holistic approach and their global reach of 49 institutions in 32 countries, Women’s World Banking accelerates economic opportunity for low-income women and growth for financial service providers in the emerging markets.

Caregiver is Women’s World Banking unique approach to addressing essential protection needs of low income women as they experience their first ever insurance product. Starting from the first moment of engagement, their enrollment, client service and claims handling, all steps are designed to meet women’s high standards and expectations.

The Consultant will be the main contact point for the implementation of Women’s World Banking’s microinsurance Caregiver project in partnership with a commercial bank in Uganda. The Consultant will also be in charge of collecting data linked to the COVID-19 crisis. The Consultant will report to the Local Microinsurance Project Manager based in Europe and work closely with the Women’s World Banking colleagues in New York (USA) and in Switzerland.

 The main activities will include:

 Caregiver project implementation level

    • Relationship management: Build relationship with the key stakeholders of the local partner at all levels starting from the top leadership team to the last mile branch staff.
    • Build understanding of the insurance processes starting from the customer’s enrolment to the claims handling.
    • Participate in the various upcoming project activities such as customer awareness survey, customer research, etc.
  • COVID-19 response level
  • Provide regular updates on the COVID-19 situation in Uganda and the measures taken by the government.
  • Understand the immediate needs of the partner and the customers following to the COVID-19 crisis.
  • Collect information on the measures taken by the local partner to support their customers.
  • HO Team support level:
  • Organize fortnightly calls with the core project team members from the local partner and from Women’s World Banking.
    • Lead project oversight by organizing, executing local project activities, and preparing and monitoring action plan of weekly activities
    • Provide regular updates on the project progress to the Women’s World Banking team.
    • Collect specific data and information from the local partner institutions in timely manner

Kampala (Uganda)

Minimum 2 months subject to further extension

Required Qualifications

  • Passion for working in the development sector and low income communities with the mindset for creating sustainable business propositions to serve this segment
  • A Bachelor degree in development economics, international relations or a subject with clear link to financial inclusion and/or women empowerment;
  • 1-3 years of working experience in the microfinance field, development sector, international relations;
  • Strong analytical and organizational skills;
  • Ability to work with the remote team members working in multiple different time zones
  • Hands-on “can do” realist with a start-up mindset.
  • Strong communication and interpersonal skills; High emotional intelligence and a passion for cultural diversity;
  • Excellent verbal, written and presentation skills in English and in Luganda;
  • Excellent skills on Microsoft Word, PowerPoint and Excel

Other requirements

  • Ability and willingness to commute regularly to Katwe and branches around the city, if the situation under the local laws permit during the Covid restrictions period


Applications must be received no later than June 4, 2020  at midnight EST. Applications should include the below elements:

  1. Cover letter, including the below elements
    1. A brief statement of your capacity to complete this work, listing similar projects and completed/relevant organizational experience
    2. Availability
    3. Expected daily remuneration
  2. Resume / CV
  3. References (at least two)

This RFQ does not guarantee or commit Women’s World Banking to proceeding with the above described work. Due to overwhelming response, not all candidates will be contacted.

Women’s World Banking is an equal employment opportunity for all regardless of race, color, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.

 Women’s World Banking will be unable to contract with any individual who is US citizen or resident without an LLC or LP or similar structure.