ISSUE DATE: May 21, 2020

Women’s World Banking is seeking a Regional Microinsurance Project Manager for Caregiver for the insurance portfolio in Indonesia.

Women’s World Banking is the global leader in women’s financial inclusion. Rooted in our deep understanding of the women’s market, we tackle financial inclusion in three interconnected ways: first, by partnering with financial services providers to develop scalable market-driven solutions; second, through our gender-lens private equity fund; and, finally, because diverse institutions are proven to be stronger, we build institutional capacity through leadership and diversity programs. Through this holistic approach and our global reach of 49 institutions in 32 countries, we accelerate economic opportunity for low-income women and growth for financial service providers in the emerging markets.

Caregiver is Women’s World Banking’s unique approach to addressing the risk protection needs of low-income women with a healthcare / hospital cash microinsurance product. For most low-income women, this is their first experience with insurance. Starting from the first moment of engagement, their enrolment, client service and claims handling, all steps are designed to meet women’s high standards and expectations.

Supported by Credit Suisse APAC Foundation, Women’s World Banking is building its local operations to further replicate Caregiver in new markets.

Key Responsibilities
The Consultant will be the main Project Manager for Caregiver for the insurance portfolio in that region.

The Consultant will work with Women’s World Banking international experts to deliver microinsurance solutions and get a unique insight in our proven methodology. The person reports into the global head of insurance solutions in Zurich and works closely with the Women’s World Banking colleagues in New York and the regional relationship manager.

The work will focus on the implementation of the various project activities on the ground but also includes a range of related activities ranging from business development to research and evaluation as well as project management. A critical part of the work may involve travel to remote locations and later within the Southeast Asia region.

Key responsibilities will include:

  • General
    • Build strong relationship with Women’s World Banking insurance team, relationship manager in the region and a full understanding of the decentralized delivery model of Caregiver.
    • Provide regular updates on country situation, political development and other risks (e.g. elections, global/country shocks e.g. COVID-19, monsoon…) in Indonesia.
  • Project Implementation
    • Develop a thorough understanding of the partner institutions as an organization, its operations, project context, key stakeholders.
    • Build relationship with the key stakeholders of the local partners at all levels starting from the top leadership team to the last mile branch staff
    • With the head office project team, participate in the various project activities such as institutional diagnostic, customer research, product designing, user/product testing, training, marketing, program assessment, IT set-up, operations etc.
    • Lead all the logistical work such as finding the translators, research firms and local consultants for specific project activities
    • Lead project oversight by organizing and tracking local project activities, preparing an action plan of weekly activities and giving regular updates to the project committee consisting of partner organization’s senior management and Women’s World Banking
    • Collect data and information from the local partner institutions in timely manner
    • (for new partners) Participate and/or lead preliminary institutional assessments as part of business development.
  • Strategic / Country Level
    • Country Expertise: Build understanding of the financial services and fintech environment, key players and regulations, organizations serving low-income women, and general characteristics of low-income customer segments.
    • Business Development: Keep abreast of local developments and up-date strategic country profile, identify and help develop a pipeline of partnerships with local aggregators. Participate in business development activities and project scoping.
    • Relationship Management: Build and manage relationships with stakeholders such as representatives from the regulators, financial industry associations, banks, MFIs, and insurers.

Required Qualifications

  • Passion for working to develop microinsurance for emerging customers and working on the ground with low income-communities.
  • Possess a mindset for creating sustainable microinsurance products to serve uninsured, low-income women.
  • A degree (master’s preferred) in economics, engineering, international relations, MBA, accounting, finance or other relevant degree or equivalent qualification;
  • 3-5 years of working experience in SME/ micro-banking, insurance, microfinance, development, or international relations.
  • Proven Program/Project Management and client engagement experience, including successful project delivery and capacity to work in cross-functional teams of experts and multiple stakeholders at all levels in an organization
  • Strong analytical and organizational skills;
  • Ability and willingness to work with the remote team members working in multiple different time zones
  • Hands-on, “can do” approach and ability to work with a small but dynamic team of fellow professional.
  • Strong communication and interpersonal skills; embracing ambiguity without making assumptions;
  • Excellent verbal, written and presentation skills in English; fluency in Bahasa is a plus
  • Must be willing to travel extensively within Indonesia, but could include other developing countries

Jakarta, Indonesia

Applications must be received no later than June 4, 2020  at midnight EST. Applications should include the below elements:

  1. Cover letter, including the below elements
    1. A brief statement of your capacity to complete this work, listing similar projects and completed/relevant organizational experience
    2. Availability
    3. Expected daily remuneration
  2. Resume / CV
  3. References (at least two)

Applicants may submit their question(s) in writing to Please include in the e-mail subject line “RFQ: Regional Microinsurance Project Manager – Jakarta”.

Apply Now!

This RFQ does not guarantee or commit Women’s World Banking to proceeding with the above described work. Due to overwhelming response, not all candidates will be contacted.

Women’s World Banking is an equal employment opportunity for all regardless of race, color, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.

 Women’s World Banking will be unable to contract with any individual who is US citizen or resident without an LLC or LP or similar structure.

Q: How long would I be required to stay for one travel, and how many travels would be ideal for this project?
A: The assignment is going to be for 18 to 24 months. After 12 months of work, we will review the situation with the person to determine if they gets offered a contract extension or even a full-time staff role.

Q: The RFQ requires candidates to list up the “organizational” experiences. Will this RFQ call for quotation as a firm or individual at this stage of RFQ? If so, any written authorization from the firm I belong is required?
A: We are not looking for a firm to take this work. When we say “organizational” we mean the proof that the person is well organized.

Q: Can you share the rough idea of the limit of the budget?
A: We are unable to share budget information but the role is posted as a full-time consultant and the assignment is going to be for 18 to 24 months.