ISSUE DATE: March 25, 2020
SUBMISSION DATE: April 15, 2020

Women’s World Banking is seeking a Senior Monitoring and Evaluation (M&E) Officer, who will work closely with and support the Head of the Project Management Office (PMO Office) for Indonesia’s National Financial Inclusion Council Secretariat, to ensure effective monitoring and evaluation of the implementation of Indonesia’s National Financial Inclusion Strategy (NFIS).

The Senior M&E Officer will be part of the PMO Office and will work under the direct supervision of the Head of PMO.

Women’s World Banking is the global leader in women’s financial inclusion. Rooted in our deep understanding of the women’s market, we tackle financial inclusion in three interconnected ways: first, by partnering with financial services providers to develop scalable market-driven solutions; second, through our gender-lens private equity fund; and, finally, because diverse institutions are proven to be stronger, we build institutional capacity through leadership and diversity programs. Through this holistic approach and our global reach of 49 institutions in 32 countries, we accelerate economic opportunity for low-income women and growth for financial service providers in the emerging markets.

Financial Inclusion has been a priority for Indonesia. In September 2016, President Joko Widodo launched a National Strategy for Financial Inclusion (SNKI) aimed to provide access to formal financial institution to improve the welfare of the people. Under the SNKI, the National Financial Inclusion Council (DNKI) has been established and chaired by the President. The Council is   assisted by a Secretariat and 7 Working Groups made up of various key ministries and regulatory bodies. The Secretariat is functionally done within the Coordinating Ministry for Economic Affairs (CMEA).

Since 2017, financial inclusion in Indonesia has improved significantly. The number of adults who own an account at formal financial inclusion had increased from 36.1% in 2014 to 48.9% in 2017 according to the Global Findex and therefore, Indonesia had the most progress in the East Asia and Pacific region. In addition, DNKI and Otoritas Jasa Keuangan (Indonesian Financial Services Authority or OJK) surveys show that 55.7% adults had owned an account in 2018 and 76.19% had access to formal financial services. Going forward, the Government remains committed to increase financial inclusion further and through the implementation of SNKI for period of 2020-2024.

Tasked with the role of leading the Council to implement the SNKI, in 2017 the Secretariat asked Women’s World Banking to provide support with driving the financial inclusion agenda, through the establishment of a Project Management Office (PMO). The PMO is embedded within the Secretariat to carry out each four of its strategic functions, specifically:

  • Coordination: align priorities and coordinate programs under different Working Groups, as well as external parties, to provide one strategic direction
  • Monitoring and Reporting: establish the monitoring framework to coordinate data collection and track performance of working groups’ programs in implementing the National Financial Inclusion Strategy (NFIS) framework
  • Knowledge Management and Communications: develop and maintain a resource center for knowledge, tools and international best practices for development and implementation of financial inclusion policies, and provide up-to-date information on NFIS progress to the public
  • Policy Direction: identify and address regulatory barriers to financial inclusion

The PMO Office also supports the provision of best financial inclusion expertise by identifying and integrating international experts and local expertise to build capacity of the Secretariat.

Broadly, the Senior Monitoring and Evaluation (M&E) Officer  will support the Secretariat to carry out its monitoring, evaluation and reporting roles. He/She will be responsible for the design, coordination and implementation of the monitoring and evaluation activities, as well as analytical research activities of the Secretariat. He/She will develop and/or maintain a systematic monitoring framework to improve the qualitative and quantitative evidence gathered by the Secretariat as basis for policy evaluation and formulation.  He/she will also provide technical assistance to the Working Groups in relation to monitoring, reporting and measuring outcomes/impact of their activities/projects.

Specific duties inter-alia are as follows:

  • Develop the infrastructure for the National Financial Inclusion Information System, create processes and frameworks for data collection, and create/refine performance indicators for different financial inclusion programs in collaboration with Working Groups and Technical Experts.
  • Develop and implement a comprehensive monitoring and evaluation (M&E) system for tracking the progress of overall financial inclusion activities, including developing internal processes and methodologies for capturing and reporting data, and creating key performance indicators for the Working Groups by working collaboratively with technical experts and other relevant stakeholders.
  • Develop indicators and data points for the financial inclusion database, including spatial analysis on access points, type and usage of financial products and services available to the public.
  • Ensure program monitoring data and information is kept up-to-date on internal and external databases.
  • Work with the Working Groups in the design of solicitations and reporting templates
  • Work with Technical Experts to develop and deliver trainings, mentoring sessions, technical support on M&E and Learning related topics for Working Groups.
  • Utilize and promote the use of the M&E and financial inclusion database data to conduct researches and produce recommendations for improvement of policies and activities by the Council and Working Groups.
  • Support specific evaluations for a select activities or projects through developing Terms of References, selecting and supervising consultants, and reviewing deliverables as needed.



  • Must be an Indonesian National
  • At least a Bachelor (S1) degree from a reputable university in economics, finance, public administration, business management, or social sciences disciplines relevant to the work of the team – e.g. community development, public policy, education, social and gender development
  • At least 7 years of demonstrated experience in M&E and research, preferably on development projects funded by government or international development agencies
  • Basic knowledges of banking products such as saving, loan or payment
  • Prior working experiences in financial inclusion or digital financial service projects will be an advantage
  • Ability to work in sensitive situations, challenging policy environments, and within Government of Indonesia institutions/ministries
  • Good presentation, verbal and written communication skills in English and Bahasa Indonesia
  • Strong project management and organization skills
  • Excellent inter-personal, inter-cultural and teamwork skills, sound judgment and strong initiative, as needed to work independently and build new capacity within key government functions
  • Ability to travel if required
  • Eligible for potential employment with the Government of Indonesia


  •  Ability to quickly isolate problems and propose solutions
  • Excellent analytical skills with the ability to synthesize data and information to provide a high-level view
  • Demonstrated strong interpersonal, influencing, and stakeholder management skills
  • High degree of self-motivation and integrity
  • Commitment to women’s economic issues and a passion to make business and social impact within the financial inclusion community

The M&E Manager will be engaged for the duration of eight (8) months, beginning in May 2020.

Jakarta, Indonesia

Applications must be received no later than April 15, 2020  at midnight EST. Applications should include the below elements:

  1. Cover letter, including the below elements
    1. A brief statement of your capacity to complete this work, listing similar projects and completed/relevant organizational experience
    2. Availability
    3. Expected monthly remuneration
  2. Resume / CV
  3. References (at least two)

Applicants may submit their question(s) in writing to Please include in the e-mail subject line “RFQ: Senior Monitoring & Evaluation Manager, Indonesia’s National Financial Inclusion Council Secretariat”.

Apply Now!

This RFQ does not guarantee or commit Women’s World Banking to proceeding with the above described work. Due to overwhelming response, not all candidates will be contacted.

Women’s World Banking is an equal employment opportunity for all regardless of race, color, citizenship, religion, sex, sexual orientation, gender identity or expression, age, disability, veteran or reservist status or any other category protected by federal, state or local law.

 Women’s World Banking will be unable to contract with any individual who is US citizen or resident without an LLC or LP or similar structure.